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What is Die-Tech's Customer Returns record?
A: Customer returns of precision metal stampings due to damage or defect are 500 parts per million (PPM) based on all product shipped in 2008. This approaches the Five Sigma standard of 233 PPM (Four Sigma is 6,200 PPM). Die-Tech is working to achieve an ultimate quality standard goal of a world class, Six Sigma rating of 3.4 PPM.
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295 Sipe Road
York Haven, PA 17370
Phone: 717-938-6771
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What is Die-Tech's On-Time Delivery record?
What is Die-Tech's Customer Returns record?